Frequently Asked Questions

How quickly will my order ship once it is submitted?

  • Orders are entered within 2-3 business days of receipt and ship within 3 days of releasing to the warehouse. Rush orders (Overnight and Second Day Air) can be accommodated and orders can be shipped same-day if they are submitted by 11:30 pm EST/EDT.
  • New book run titles operate on a different billing schedule and are shipped based on the number of transit days to arrive by the "On Sale" date.
  • Gifting/gratis orders are not subject to this timeframe and can take longer depending on order volume.

Tags: second day, rush, billing, overnight, shipping, turnaround, order