Frequently Asked Questions

I need invoice copies, a statement, or have a question about my outstanding credit balance with HBG. Who can help me?

  • Customer Service can provide invoice copies via fax or email at invoices@hbgusa.com
  • Purchase Order Acknowledgements and Shipment Notifications can also be automatically emailed directly to accounts.  Contact customer.service@hbgusa.com with the account number to set up these automatic emails.
  • Any other questions about account balances should be directed to Customer Financial Services.  Customer Financial Services can also provide a copy of the account's most recent statement.


Tags: credit, customer financial services, CFS, invoice, notification, balance, PO, statement